Items with Subject: evaluation methods

Abisuga, A O; Famakin, I O and Oshodi, O S (2016) Educational building conditions and the health of users. Construction Economics and Building, 16(4), pp. 19-34. ISSN 2204-9029

Abisuga, Olatunji (2020) Integrated collaborative facilities management framework for post-occupancy evaluation of higher education facilities. PhD thesis, University of New South Wales, Australia.

Abu Arqoub, Muath (2022) Measuring end-user delight: Is success in project design and delivery enough? PhD thesis, Bond University, Australia.

Addis, B and Al-Ghamdi, M (1998) The role of technical marketing in effective utilization of quality management in consulting engineering firms. In: Hughes, W (ed.) Proceedings of 14th Annual ARCOM Conference, 9-11 September 1998, Reading, UK.

Adedeji, J A; Fadamiro, J A and Odeyale, T O (2020) Design toolkits for campus open spaces from post-occupancy evaluations of federal universities in South-West Nigeria. Built Environment Project and Asset Management, 10(2), pp. 296-311. ISSN 2044-124X

Adewunmi, Y; Famuyiwa, F and Harrison, E (2009) Post occupancy evaluation of facilities in Nigerian private universities: A case study. In: Dainty, A R J (ed.) Proceedings of 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK.

Agyefi-Mensah, S; Kpamma, Z E and Hagan, D E (2020) Residential adaptations as users' tacit means of communicating spatial needs in housing design: A case study. Journal of Engineering, Design and Technology, 18(6), pp. 1593-1613. ISSN 1726-0531

Agyefi-Mensah, S; Post, J; van Egmond, E; Badu, E and Mohammadi, M (2015) The need for post-occupancy evaluation of public apartment buildings in Ghana. Journal of Engineering, Design and Technology, 13(2), pp. 315-333.

Agyefi-Mensah, S; Post, J; van Egmond, E E L C; Badu, E and Mohammadi, M (2015) A typological analysis of public apartment buildings in Ghana. Architectural Engineering and Design Management, 11(5), pp. 376-389. ISSN 1745-2007

Ahaotu, S M (2018) Effective implementation of total quality management within the Nigerian construction industry. PhD thesis, University of Salford, UK.

Ahaotu, Sylvia M (2019) Effective implementation of total quality management within the Nigerian construction industry. PhD thesis, University of Salford, UK.

Ahmad, I U and Sein, M K (1997) Construction project teams for TQM: A factor-element impact model. Construction Management and Economics, 15(5), pp. 457-467. ISSN 01446193

Ahmed, S M (1993) An integrated total quality management (TQM) model for the construction process. PhD thesis, Georgia Institute of Technology, USA.

Aichouni, M; Messaoudene, N A; Al-Ghonamy, A and Touahmia, M (2014) An empirical study of quality management systems in the Saudi construction industry. International Journal of Construction Management, 14(3), pp. 181-190. ISSN 1562-3599

Akuete, E; Nduka, D O and Ogundipe, K E (2022) Maintenance feedback mechanisms and limiting factors of post-occupancy evaluation in student residents of higher education institutions in Nigeria. Journal of Construction in Developing Countries, 27(2), pp. 17-41. ISSN 1823-6499

Al Ghazal, H (2018) Post occupancy evaluation involving end users in Saudi Arabian office buildings through the use of a shortened quality function deployment method. PhD thesis, University of Manchester, UK.

Al-Musleh, A M (2011) Development of a framework for total quality management principles in the construction companies with special reference to the construction companies in the state of Qatar. PhD thesis, Queen Mary University of London, UK.

Al-Qayoudhi, S. A. S.; Kamal, E. M. and Said, I. (2026) Improving total quality management implementation at the University of Technology and Applied Sciences in the Sultanate of Oman. Journal of Construction in Developing Countries, 30(Supp.), pp. 15-37. ISSN 1823-6499

Al-Sehali, J (2001) A framework for total quality management in the construction industry in Bahrain. PhD thesis, Loughborough University, UK.

Al-Sinan, M A (2004) TQM and the construction industry: Saudi Arabia: a case study. PhD thesis, City, University of London, UK.

AlShamisi, H A; Chinyio, E; Ankrah, N; Kpamma, Z E; Mushatat, S; Oloke, D and Wilson, P (2019) Prevalence of leadership and management features amongst construction project managers in the UAE. African Journal of Built Environment Research, 3(1), pp. 41-55. ISSN 2414-0236

Alazemi, W (2013) Total quality management within the construction industry of Kuwait: the role of Total Quality Management and its usage. PhD thesis, Loughborough University, UK.

Albayoudh, K A F (2003) Assessment of total quality management in the Saudi construction industry organisations. PhD thesis, Loughborough University, UK.

Algithami, S M (2017) The use of a system dynamics approach for modelling maturity of total quality management in Saudi construction firms. PhD thesis, University of Reading, UK.

Alshehri, A R (2016) Quality management system for building maintenance. PhD thesis, Heriot-Watt University, UK.

Altomonte, S; Schiavon, S; Kent, M G and Brager, G (2019) Indoor environmental quality and occupant satisfaction in green-certified buildings. Building Research & Information, 47(3), pp. 255-274. ISSN 0961-3218

Anagnostou, G (2008) Quality in the apartment building industry a case study in Greece. PhD thesis, University College London, UK.

Andreu, I C and Oreszczyn, T (2004) Architects need environmental feedback. Building Research & Information, 32(4), pp. 313-328. ISSN 0961-3218

Ansah, S K (2018) An integrated total quality management model for the Ghanaian construction industry. DPhil thesis, University of Johannesburg, South Africa.

Ansari, S (2020) Investigating the energy performance of a multiuse venue building. EngD thesis, University of Reading, UK.

Aoieong, R T; Tang, S L and Ahmed, S M (2002) A process approach in measuring quality costs of construction projects: Model development. Construction Management and Economics, 20(2), pp. 179-192. ISSN 01446193

Aravindraj, S and Vinodh, S (2014) Forty criteria based agility assessment using scoring approach in an Indian relays manufacturing organization. Journal of Engineering, Design and Technology, 12(4), pp. 507-518.

Arslan, M A O; Thiruchelvam, S and Hayder, G (2024) Measuring the availability of the requirements of the quality management system (ISO 9001:2015) clause leadership, performance, and planning: A case study. International Journal of Construction Management, 24(8), pp. 867-874. ISSN 1562-3599

Atkins, R and Emmanuel, R (2014) Could refurbishment of "traditional" buildings reducecarbon emissions? Built Environment Project and Asset Management, 4(3), pp. 221-237. ISSN 2044-124X

Attakora-Amaniampong, E; Anugwo, I C and Appau, M W (2025) Relationship between indoor environmental quality and residential mobility: Implications for student housing design and management in Northern Ghana. International Journal of Building Pathology and Adaptation, 43(6), pp. 1482-1500. ISSN 2398-4708

Auchterlounie, A C (2004) A new quality theory for UK private housebuilding based on definable quality principles, impression management and the control of cognitive dissonance. PhD thesis, Heriot-Watt University, UK.

Azimzadeh, F (2000) COSTEFF model: A computer-based knowledge source for improving cost effectiveness of engineering and construction projects. DEng thesis, Lamar University - Beaumont, USA.

Babatunde, O K (2013) Cross cultural management of quality performance of Chinese construction firms in Nigeria. PhD thesis, National University of Singapore, Singapore.

Baden-Hellard, R (1996) The partnering philosophy: A procurement strategy for satisfaction through a teamwork solution to project quality. Journal of Construction Procurement, 2(1), pp. 41-55. ISSN 1358-9180

Bae, S; Asojo, A O and Martin, C S (2020) Impact of occupants' demographics on indoor environmental quality satisfaction in the workplace. Building Research & Information, 48(3), pp. 301-315. ISSN 0961-3218

Bae, S; Martin, C S and Asojo, A O (2021) Higher education students' indoor environmental quality satisfaction benchmark. Building Research & Information, 49(6), pp. 679-694. ISSN 0961-3218

Bae, S; Martin, C S and Asojo, A O (2021) Indoor environmental quality factors that matter to workplace occupants: An 11-year-benchmark study. Building Research & Information, 49(4), pp. 445-459. ISSN 0961-3218

Bani Ismail, L (2012) An evaluation of the implementation of total quality management within the construction sector in the United Kingdom and Jordan. PhD thesis, University of Huddersfield, UK.

Bani Ismail, Loiy (2012) An evaluation of the implementation of total quality management (TQM) within the construction sector in the United Kingdom and Jordan. PhD thesis, University of Huddersfield, UK.

Bassioni, H A; Hassan, T M and Price, A D F (2008) Evaluation and analysis of criteria and sub-criteria of a construction excellence model. Engineering, Construction and Architectural Management, 15(1), pp. 21-41. ISSN 0969-9988

Bayraktar, M E and Hastak, M (2010) Scoring approach to construction bond underwriting. Journal of Construction Engineering and Management, 136(9), pp. 957-967. ISSN 0733-9364

Best, R and Purdey, B (2012) Assessing occupant comfort in an iconic sustainable education building. Construction Economics and Building, 12(3), pp. 55-65. ISSN 2204-9029

Bhorkar, S; Glew, D and Fletcher, M (2026) Improving survey-based data collection for more effective domestic retrofit evaluations: Perspectives from occupants and surveyors. Building Research & Information, 54(3), pp. 273-288. ISSN 0961-3218

Birchall, S J (2011) An appraisal of the performance of a 'green' office building. PhD thesis, University of Leeds, UK.

Boissonneault, A and Peters, T (2023) Concepts of performance in post-occupancy evaluation post-probe: A literature review. Building Research & Information, 51(4), pp. 369-391. ISSN 0961-3218

Boissonneault, A and Peters, T (2024) An exploration of post-occupancy evaluation in Canada: Origins, milestones and next steps. Building Research & Information, 52(3), pp. 332-357. ISSN 0961-3218

Boissonneault, A and Peters, T (2025) The POE paradigm in architecture: Practices and perspectives of Canadian practitioners. Building Research & Information, 53(5), pp. 565-581. ISSN 0961-3218

Boothman, J C; Higham, A and Horsfall, B (2012) Attaining zero defects within building schools for the future: A realistic target or a sisyphean task? In: Smith, S D (ed.) Proceedings of 28th Annual ARCOM Conference, 3-5 September 2012, Edinburgh, UK.

Bordass, B and Leaman, A (2005) Making feedback and post-occupancy evaluation routine 1: A portfolio of feedback techniques. Building Research & Information, 33(4), pp. 347-352. ISSN 0961-3218

Bordass, B and Leaman, A (2005) Making feedback and post-occupancy evaluation routine 3: Case studies of the use of techniques in the feedback portfolio. Building Research & Information, 33(4), pp. 361-375. ISSN 0961-3218

Bortolini, R and Forcada, N (2020) A probabilistic performance evaluation for buildings and constructed assets. Building Research & Information, 48(8), pp. 838-855. ISSN 0961-3218

Bouazza, T (2019) The design of healthcare facilities: knowledge, methods and effectiveness. PhD thesis, Northumbria University, UK.

Bouazza, T and Greenwood, D (2020) An investigation of performance gaps in the design of UK healthcare facilities. In: Scott, L and Neilson, C J (eds.) Proceedings of 36th Annual ARCOM Conference, 7-8 September 2020, Online Event, UK.

Brager, G and Baker, L (2009) Occupant satisfaction in mixed-mode buildings. Building Research & Information, 37(4), pp. 369-380. ISSN 0961-3218

Brown, C and Gorgolewski, M (2015) Understanding the role of inhabitants in innovative mechanical ventilation strategies. Building Research & Information, 43(2), pp. 210-221. ISSN 0961-3218

Brown, Z and Cole, R J (2009) Influence of occupants' knowledge on comfort expectations and behaviour. Building Research & Information, 37(3), pp. 227-245. ISSN 0961-3218

Bukari, C; Kheni, N A; Boateng, I; Owusu-Ansah, C M and Simpson, K B (2026) Integrating knowledge management with total quality management to enhance construction project delivery in Ghana. Construction Economics and Building, 26(1), ISSN 2204-9029

Burati, J L; Matthews, M F and Kalidindi, S N (1991) Quality management in construction industry. Journal of Construction Engineering and Management, 117(2), pp. 341-359. ISSN 0733-9364

Burati, J L; Matthews, M F and Kalidindi, S N (1992) Quality management organizations and techniques. Journal of Construction Engineering and Management, 118(1), pp. 112-128. ISSN 0733-9364

Burtonshaw-Gunn, S A (2001) Strategic supply chain management: Critical success factors for partnering relationships within the UK construction industry. PhD thesis, Manchester Metropolitan University, UK.

Candido, C; Kim, J; de Dear, R and Thomas, L (2016) BOSSA: A multidimensional post-occupancy evaluation tool. Building Research & Information, 44(2), pp. 214-228. ISSN 0961-3218

Candido, C; Thomas, L; Haddad, S; Zhang, F; Mackey, M and Ye, W (2019) Designing activity-based workspaces: Satisfaction, productivity and physical activity. Building Research & Information, 47(3), pp. 275-289. ISSN 0961-3218

Castaño-Rosa, R and Nerweyi, D (2025) Bringing post-occupancy evaluation up front to enhance energy efficiency in residential buildings. Building Research & Information, 53(8), pp. 1075-1091. ISSN 0961-3218

Chan, I Y S and Chen, H (2024) Towards an integrative analysis of underground environment and human health: A survey and field measurement approach. Engineering, Construction and Architectural Management, 31(5), pp. 1807-1834. ISSN 0969-9988

Chang, A S; Du, S J and Shen, F Y (2012) Engineer self-evaluation checklist for effective site visits. Journal of Construction Engineering and Management, 138(10), pp. 1220-1229. ISSN 0733-9364

Chileshe, N (2005) PhD in construction management research: What is original contribution to knowledge? The case of TQM. In: Khosrowshahi, F (ed.) Proceedings of 21st Annual ARCOM Conference, 7-9 September 2005, London, UK.

Chileshe, N and Sim, Y L (2007) Desirable management practices and cultural values for construction quality assessment systems (CONQUAS): Methodology for deployment. In: Boyd, D (ed.) Proceedings of 23rd Annual ARCOM Conference, 3-5 September 2007, Belfast, UK.

Chileshe, N and Watson, P (1997) TQM: A competitive weapon for the UK construction industry? In: Stephenson, P (ed.) Proceedings of 13th Annual ARCOM Conference, 15-17 September 1997, Cambridge, UK.

Chileshe, N and Watson, P (2004) The measurement of quality management levels within UK construction SMEs: Development and validation of TQ-SMART. In: Khosrowshahi, F (ed.) Proceedings of 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK.

Chileshe, N; Watson, P; Maslow, D and Belokorovin, E (2005) The deployment of total quality management (TQM): The Russian experience. In: Khosrowshahi, F (ed.) Proceedings of 21st Annual ARCOM Conference, 7-9 September 2005, London, UK.

Chileshe, N; Watts, N and Watson, P (1999) Total quality management and project management systems: A solution to re-thinking construction. In: Hughes, W (ed.) Proceedings of 15th Annual ARCOM Conference, 15-17 September 1999, Liverpool, UK.

Chiu, L F; Lowe, R; Raslan, R; Altamirano-Medina, H and Wingfield, J (2014) A socio-technical approach to post-occupancy evaluation: Interactive adaptability in domestic retrofit. Building Research & Information, 42(5), pp. 574-590. ISSN 0961-3218

Coleman, S and Robinson, J B (2018) Introducing the qualitative performance gap: Stories about a sustainable building. Building Research & Information, 46(5), pp. 485-500. ISSN 0961-3218

Cook, E L (1997) Integration of total quality management with a project management approach for capital projects. PhD thesis, Texas A&M University, USA.

Cooper, I (2001) Post-occupancy evaluation: where are you? Building Research & Information, 29(2), pp. 158-163. ISSN 0961-3218

Cox, R F (1994) Case studies of employee participation programs in construction and their effects on absenteeism. PhD thesis, Virginia Polytechnic Institute and State University, USA.

Craig, D (2002) A model for customer-focused culture change in the speculative house-building industry: Executive summary. EngD thesis, University of Warwick, UK.

Curwell, S; Yates, A; Howard, N; Bordass, B and Doggart, J (1999) The green building challenge in the UK. Building Research & Information, 27(4-5), pp. 286-293. ISSN 0961-3218

Dakhil, A (2013) The contribution of the construction industry to economic development in Libya. PhD thesis, Liverpool John Moores University, UK.

Davis, K A (2013) Using low- and no-stakes quizzing for student self-evaluation of readiness for exams. International Journal of Construction Education and Research, 9(4), pp. 256-271. ISSN 1557-8771

Debrah, C; Chan, A P C; Darko, A; Akowuah, E; Amudjie, J; Asare, K A B and Ghansah, F A (2025) A bibliometrix-based scientometric-systematic analysis and visualization of the global outlook on post-occupancy evaluation of green building. Building Research & Information, 53(8), pp. 1058-1074. ISSN 0961-3218

Delgado-Hernandez, D J and Aspinwall, E M (2005) Improvement tools in the UK construction industry. Construction Management and Economics, 23(9), pp. 965-977. ISSN 01446193

Delgado-Hernandez, D J; Bampton, K E and Aspinwall, E (2007) Quality function deployment in construction. Construction Management and Economics, 25(6), pp. 597-609. ISSN 1466433X

Delgado-Hernandez, D J; Cruz-Cruz, C C and Vences-García, P Y (2017) Improvement management tools in the construction industry: Case study of Mexico. Journal of Construction Engineering and Management, 143(4): 05016024, ISSN 0733-9364

Delgado-Hernández, D J (2005) A framework for building quality into construction projects. PhD thesis, University of Birmingham, UK.

Delgado-Hernández, D J and Palacios-Navarro, U J (2024) A Bayesian network for selecting improvement management tools to increase customer satisfaction in the construction industry: Case study of Mexico. Engineering, Construction and Architectural Management, 31(7), pp. 2900-2915. ISSN 0969-9988

Dikko, K (2013) Establishing status of Nigerian building design firms based on European construction institute total quality management matrix. In: Smith, S D and Ahiaga-Dagbui, D D (eds.) Proceedings of 29th Annual ARCOM Conference, 2-4 September 2013, Reading, UK.

Donn, M; Selkowitz, S and Bordass, B (2012) The building performance sketch. Building Research & Information, 40(2), pp. 186-208. ISSN 0961-3218

Driza, P J N and Park, N K (2014) Occupant satisfaction in LEED-certified higher education buildings. Smart and Sustainable Built Environment, 3(3), pp. 223-236. ISSN 2046-6099

Dykes, C and Baird, G (2014) Performance benchmarks for non-domestic buildings: Towards user perception benchmarks. Building Research & Information, 42(1), pp. 62-71. ISSN 0961-3218

Ege, D N; Aalto, P and Steinert, M (2024) People, space use and objects: an UWB-based quantifying approach for post-occupancy evaluation of new architectural spaces. Engineering, Construction and Architectural Management, 31(13), pp. 271-284. ISSN 0969-9988

Egwunatum, S I; Anumudu, A C; Eze, E C and Awodele, I A (2022) Total quality management (TQM) implementation in the Nigerian construction industry. Engineering, Construction and Architectural Management, 29(1), pp. 354-382. ISSN 0969-9988

Ekström, D; Rempling, R and Plos, M (2019) Integrated project team performance in early design stages: performance indicators influencing effectiveness in bridge design. Architectural Engineering and Design Management, 15(4), pp. 249-266. ISSN 1745-2007

Eley, J (2001) How do post-occupancy evaluation and the facilities manager meet? Building Research & Information, 29(2), pp. 164-167. ISSN 0961-3218

Elsayed, M; Romagnoni, P; Pelsmakers, S; Castaño-Rosa, R and Klammsteiner, U (2023) The actual performance of retrofitted residential apartments: Post-occupancy evaluation study in Italy. Building Research & Information, 51(4), pp. 411-429. ISSN 0961-3218

Elsayed, M A A; Lastovets, N; Pistore, L and Pelsmakers, S (2024) Summer-time performance of Finnish housing: Poe of five apartments. International Journal of Building Pathology and Adaptation, 43(8), pp. 1-25. ISSN 2398-4708

Evans, M (2013) An investigation into occupants' satisfaction in UK sustainable social housing. PhD thesis, University of the West of England, Bristol, UK.

Fahid, S (2007) An investigation of the effectiveness of total quality management in the UK construction industry: An empirical study. PhD thesis, Heriot-Watt University, UK.

Fletcher, K (2018) A systemic model for a building performance and condition evaluation for primary schools. PhD thesis, University of Salford, UK.

Flett, P (2001) The role of quality in the management of projects. PhD thesis, University of Stirling, UK.

Forbes, Lincoln Harding (1999) An engineering management-based investigation of owner satisfaction, quality and performance variables in health care facilities construction. PhD thesis, University of Miami, USA.

Formoso, C; Leite, F and Miron, L (2011) Client requirements management in social housing: A case study on the residential leasing program in Brazil. Journal of Construction in Developing Countries, 16(2), pp. 47-67. ISSN 1823-6499

Formoso, C T and Jobim, M S S (2006) Challenges in improving customer focus in small-sized house-building companies in Brazil. Journal of Construction in Developing Countries, 11(2), pp. 77-101. ISSN 1823-6499

Forooraghi, M; Miedema, E; Ryd, N; Wallbaum, H and Babapour Chafi, M (2023) Relationship between the design characteristics of activity-based flexible offices and users' perceptions of privacy and social interactions. Building Research & Information, 51(5), pp. 588-604. ISSN 0961-3218

Francis, Matthew Charles (2020) Assessing impact of the built environment on academic research productivity. PhD thesis, RMIT University, Australia.

França, Ana Judite Galbiatti Limongi (2016) Continuous improvement applied to standardized typology of buildings: Knowledge management in the context of the asset portfolio. PhD thesis, Universidade de São Paulo, Brazil.

Fung, C K A (1996) Development of a TQM model for improving business performance based on surveys conducted in Hong Kong, Japan and the UK. PhD thesis, De Montfort University, UK.

Gambo, N; Said, I and Ismail, R (2016) Comparing the levels of performance of small scale local government contractors in Northern Nigeria with international practice. Engineering, Construction and Architectural Management, 23(5), pp. 588-609. ISSN 0969-9988

Gana, V F G; Giridharan, R and Watkins, R (2018) Application of soft landings in the design management process of a non-residential building. Architectural Engineering and Design Management, 14(3), pp. 178-193. ISSN 1745-2007

Gill, Z M; Tierney, M J; Pegg, I M and Allan, N (2010) Low-energy dwellings: The contribution of behaviours to actual performance. Building Research & Information, 38(5), pp. 491-508. ISSN 0961-3218

Gillott, M; Holland, R; Riffat, S and Fitchett, J A (2006) Post-occupancy evaluation of space use in a dwelling using RFID tracking. Architectural Engineering and Design Management, 2(4), pp. 273-288. ISSN 1745-2007

Glad, W (2012) Housing renovation and energy systems: The need for social learning. Building Research & Information, 40(3), pp. 274-289. ISSN 0961-3218

Glagola, C R (1993) A model of current quality performance measurements for industrial construction. PhD thesis, Clemson University, USA.

Goh C S, R S (2013) The roles of sustainability assessment systems in delivering sustainable construction. In: Smith, S D and Ahiaga-Dagbui, D D (eds.) Proceedings of 29th Annual ARCOM Conference, 2-4 September 2013, Reading, UK.

Gowthami, N R; Sridhar, C N V and Venkata Ramana, N (2022) An empirical implementation model of total quality management in construction: Southern India. International Journal of Construction Management, 22(15), pp. 3023-3033. ISSN 1562-3599

Graham, L T; Parkinson, T and Schiavon, S (2021) Lessons learned from 20 years of CBE's occupant surveys. Buildings & Cities, 2(1), pp. 166-184. ISSN 2632-6655

Gram-Hanssen, K; Georg, S; Christiansen, E and Heiselberg, P (2018) What next for energy-related building regulations? The occupancy phase. Building Research & Information, 46(7), pp. 790-803. ISSN 0961-3218

Gransberg, D D; Dillon, W D; Reynolds, L and Boyd, J (1999) Quantitative analysis of partnered project performance. Journal of Construction Engineering and Management, 125(3), pp. 161-166. ISSN 0733-9364

Green, S D; Harty, C; Elmualim, A A; Larsen, G D and Kao, C C (2008) On the discourse of construction competitiveness. Building Research & Information, 36(5), pp. 426-435. ISSN 0961-3218

Gunning, J G (1997) The costs and benefits of achieving business excellence in construction organisations. Journal of Financial Management of Property and Construction, 2(1), pp. 45-58. ISSN 1366-4387

Gunning, J G and McCallion, E M (2007) TQM in large Northern Ireland contracting organisations. In: Boyd, D (ed.) Proceedings of 23rd Annual ARCOM Conference, 3-5 September 2007, Belfast, UK.

Gupta, R; Barnfield, L and Hipwood, T (2014) Impacts of community-led energy retrofitting of owner-occupied dwellings. Building Research & Information, 42(4), pp. 446-461. ISSN 0961-3218

Gupta, R and Chandiwala, S (2010) Understanding occupants: Feedback techniques for large-scale low-carbon domestic refurbishments. Building Research & Information, 38(5), pp. 530-548. ISSN 0961-3218

Gupta, R; Gregg, M; Manu, S; Vaidya, P and Dixit, M (2019) Customized performance evaluation approach for Indian green buildings. Building Research & Information, 47(1), pp. 56-74. ISSN 0961-3218

Haji-Metussin, Haji-Abdul Manaf (2000) Organisational changes related to the adoption of ISO 9000 and their significance for the pursuit of total quality management: A study of the process of ISO 9000 adoption in Brunei darussalam construction related industry. PhD thesis, University of Kent, UK.

Hassanain, M A (2007) Post-occupancy indoor environmental quality evaluation of student housing facilities. Architectural Engineering and Design Management, 3(4), pp. 249-256. ISSN 1745-2007

Hassanain, M A; Alamoudi, A; Al-Hammad, A M and Abdallah, A (2020) Barriers to the implementation of poe practices in the Saudi Arabian building industry. Architectural Engineering and Design Management, 16(2), pp. 150-165. ISSN 1745-2007

Hassanain, M A; Mathar, H and Aker, A (2016) Post-occupancy evaluation of a university student cafeteria. Architectural Engineering and Design Management, 12(1), pp. 67-77. ISSN 1745-2007

Hassanain, M A; Sanni-Anibire, M O and Mahmoud, A S (2023) Design quality assessment of campus facilities through post occupancy evaluation. International Journal of Building Pathology and Adaptation, 41(4), pp. 693-712. ISSN 23984708

Hassanain, M A; Sanni-Anibire, M O and Mahmoud, A S (2024) An assessment of users' satisfaction with a smart building on university campus through post-occupancy evaluation. Journal of Engineering, Design and Technology, 22(4), pp. 1119-1135. ISSN 1726-0531

Hassanain, M A; Sanni-Anibire, M O; Mahmoud, A S and Ahmed, W (2020) Post-occupancy evaluation of research and academic laboratory facilities. International Journal of Building Pathology and Adaptation, 38(5), pp. 797-810. ISSN 23984708

Hassanain, M A; Sanni-Anibire, M O; Mahmoud, A S and Hamida, M B (2020) Design guidelines for the functional efficiency of laboratory facilities. Architectural Engineering and Design Management, 16(2), pp. 115-130. ISSN 1745-2007

Hay, R; Samuel, F; Watson, K J and Bradbury, S (2018) Post-occupancy evaluation in architecture: Experiences and perspectives from UK practice. Building Research & Information, 46(6), pp. 698-710. ISSN 0961-3218

Hellwig, R T (2015) Perceived control in indoor environments: A conceptual approach. Building Research & Information, 43(3), pp. 302-315. ISSN 0961-3218

Henderson, J R; Ruikar, K and Dainty, A R J (2010) The need for embedding 'learning' in healthcare projects. In: Egbu, C (ed.) Proceedings of 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK.

Hill, C J; Howarth, T A P; McNamara, E T and Watson, P (1997) A TQM approach to construction education. In: Stephenson, P (ed.) Proceedings of 13th Annual ARCOM Conference, 15-17 September 1997, Cambridge, UK.

Hobart, C (2019) Building sustainability assessment schemes: The role of criteria in translating aims into effect. PhD thesis, Anglia Ruskin University, UK.

Hofmann, Giane Alfenas Antunes (2019) Parameters for the prevention of pathologies in steel-structured buildings. PhD thesis, Universidade Federal de Ouro Preto, Brazil.

Hsiao, C-C (2000) Constructing a sustainable impact assessment methodology: an evaluation of Taiwanese EIA of high-rise building. PhD thesis, University of Edinburgh, UK.

Humphreys, M A (2005) Quantifying occupant comfort: Are combined indices of the indoor environment practicable? Building Research & Information, 33(4), pp. 317-325. ISSN 0961-3218

Hung, C-C (1999) A study of factors affecting the implementation of ISO 9000 in Taiwan's construction industry. DIT thesis, University of Northern Iowa, USA.

Ikediashi, D; Udo, G and Ofoegbu, M (2020) Post-occupancy evaluation of University of Uyo buildings. Journal of Engineering, Design and Technology, 18(6), pp. 1711-1730. ISSN 1726-0531

Issa, M H (2011) The Canadian green building initiative: Post occupancy evaluation of Canadian green schools. PhD thesis, University of New Brunswick, Canada.

Işıklar Bengi, S and Toprakli, A Y (2025) Assessing experiential performance in basketball halls: a comparative measure through post-occupancy evaluation. Architectural Engineering and Design Management, 21(4), pp. 621-641. ISSN 1745-2007

Jimoh, R; Oyewobi, L; Isa, R and Waziri, I (2019) Total quality management practices and organizational performance: The mediating roles of strategies for continuous improvement. International Journal of Construction Management, 19(2), pp. 162-177. ISSN 1562-3599

Johnston, B A (2012) Characterizing virtual prototype constructability programming for the pictographic instruction of procedure. PhD thesis, Virginia Polytechnic Institute and State University, USA.

Joseph, A and Hamilton, D K (2008) The Pebble Projects: Coordinated evidence-based case studies. Building Research & Information, 36(2), pp. 129-145. ISSN 0961-3218

Khadour, L (2010) Total quality environmental management framework towards sustainability (UK novated D&B principal contractors). PhD thesis, Nottingham Trent University, UK.

Khadour, L; Ramsay-Dawber, P and Morledge, R (2009) Case studies on the implementation of TQEM in the UK building contractors. In: Dainty, A R J (ed.) Proceedings of 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK.

Khadour, Lina (2010) Total quality environmental management (tqem) framework towards sustainability (UK novated D&B principal contractors). PhD thesis, Nottingham Trent University, UK.

Khatatbeh, A A (2023) Quantifying the impact of ISO 9001 standard on the project and engineering management and success factors; a case of construction industry. Engineering, Construction and Architectural Management, 30(6), pp. 2564-2581. ISSN 0969-9988

Khoshbakht Iradmoosa, Maryam (2019) Building performance studies for higher education campus buildings: Energy use, occupant satisfaction and thermal comfort. PhD thesis, Griffith University, Australia.

Kiani, H (1998) A model for measuring effectiveness of building construction organisations: Owner's perspective. PhD thesis, University of Waterloo, USA.

Kilby, A and McCabe, S (2008) Human resource management (HRM) in construction: An exploration of issues and practice. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.

Kim, Jungsoo (2014) Impact of indoor environmental quality (IEQ) factors on occupant evaluation of workspaces. PhD thesis, University of Sydney, Australia.

Koch, C and Bertelsen, N H (2011) The devil in the detail: The story of a sustainable trail blazer. In: Egbu, C and Lou, E C W (eds.) Proceedings of 27th Annual ARCOM Conference, 5-7 September 2011, Bristol, UK.

Kuennen, S T (2002) Construction management practice in the execution of military construction projects. DEng thesis, Texas A&M University, USA.

Kulatunga, U and Rameezdeen, R (2014) Use of clickers to improve student engagement in learning: Observations from the built environment discipline. International Journal of Construction Education and Research, 10(1), pp. 3-18. ISSN 1557-8771

Kululanga, G K and Kuotcha, W S (2008) Measuring organisational learning through project reviews. Engineering, Construction and Architectural Management, 15(6), pp. 580-595. ISSN 0969-9988

Kumaraswamy, M M (1996) The pursuit of quality in Hong Kong construction. Engineering, Construction and Architectural Management, 3(4), pp. 289-306. ISSN 0969-9988

Lam, K C; Lam, M C K and Wang, D (2008) MBNQA-oriented self-assessment quality management system for contractors: Fuzzy AHP approach. Construction Management and Economics, 26(5), pp. 447-461. ISSN 1466433X

Lamberti, G; Boghetti, R; Fantozzi, F; Leccese, F and Salvadori, G (2025) Analysing the potential of open hotel review databases for IEQ assessment: A text mining approach. Building Research & Information, 53(1-2), pp. 261-279. ISSN 0961-3218

Lawrence, R; Elsayed, M and Keime, C (2019) Evaluation of environmental design strategies for university buildings. Building Research & Information, 47(8), pp. 883-900. ISSN 0961-3218

Leaman, A and Bordass, B (2007) Are users more tolerant of 'green' buildings? Building Research & Information, 35(6), pp. 662-673. ISSN 0961-3218

Leaman, A; Stevenson, F and Bordass, B (2010) Building evaluation: Practice and principles. Building Research & Information, 38(5), pp. 564-577. ISSN 0961-3218

Leder, S; Newsham, G R; Veitch, J A; Mancini, S and Charles, K E (2016) Effects of office environment on employee satisfaction: A new analysis. Building Research & Information, 44(1), pp. 34-50. ISSN 0961-3218

Lema, N M (1996) Construction labour productivity analysis and benchmarking: the case of Tanzania. PhD thesis, Loughborough University, UK.

Liem, Christina (2023) A stakeholder approach to develop a women's empowerment framework in the Indonesian construction industry. PhD thesis, University of New South Wales, Australia.

Liu, A M M (2003) The quest for quality in public housing projects: A behaviour-to-outcome paradigm. Construction Management and Economics, 21(2), pp. 147-158. ISSN 01446193

Love, P E D; Edwards, D J and Sohal, A (2004) Total quality management in Australian contracting organisations: Pre-conditions for successful implementation. Engineering, Construction and Architectural Management, 11(3), pp. 189-198. ISSN 0969-9988

Love, P E D; Heng, L I; Irani, Z and Faniran, O (2000) Total quality management and the learning organization: A dialogue for change in construction. Construction Management and Economics, 18(3), pp. 321-331. ISSN 01446193

Love, P E D; Irani, Z; Cheng, E and Li, H (2002) A model for supporting inter-organizational relations in the supply chain. Engineering, Construction and Architectural Management, 9(1), pp. 2-15. ISSN 0969-9988

Low, S P (2012) Strategic development of the built environment through international construction, quality and productivity management. DSc thesis, University of Birmingham, UK.

Lowe, R; Chiu, L F and Oreszczyn, T (2018) Socio-technical case study method in building performance evaluation. Building Research & Information, 46(5), pp. 469-484. ISSN 0961-3218

Lundkvist, R; Meiling, J and Vennström, A (2010) Digitalization of inspection data: A means for enhancing learning and continuous improvements? In: Egbu, C (ed.) Proceedings of 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK.

Lützkendorf, T and Lorenz, D (2005) Sustainable property investment: Valuing sustainable buildings through property performance assessment. Building Research & Information, 33(3), pp. 212-234. ISSN 0961-3218

Macintosh, A and Steemers, K (2005) Ventilation strategies for urban housing: Lessons from a PoE case study. Building Research & Information, 33(1), pp. 17-31. ISSN 0961-3218

Mahmood, W Y W and Mohammed, A H (2008) A conceptual framework for the development of quality culture in the construction industry. In: Dainty, A (ed.) Proceedings of 24th Annual ARCOM Conference, 1-3 September 2008, Cardiff, UK.

Mallon, J C and Mulligan, D E (1993) Quality function deployment: a system for meeting customers' needs. Journal of Construction Engineering and Management, 119(3), pp. 516-531. ISSN 0733-9364

Manahasa, O and Manahasa, E (2022) Trained and untrained children explore school spaces in Albania: Assessment and participation in children's well-being. Building Research & Information, 50(8), pp. 827-844. ISSN 0961-3218

Martin-Du Pan, O; Eames, P; Rowley, P; Bouchlaghem, D and Susman, G (2015) Current and future operation scenarios for a 50,000 MWh district heating system. Architectural Engineering and Design Management, 11(4), pp. 280-304. ISSN 1745-2007

Maslova, S and Burgess, G (2023) Delivering human-centred housing: Understanding the role of post-occupancy evaluation and customer feedback in traditional and innovative social housebuilding in England. Construction Management and Economics, 41(4), pp. 277-292. ISSN 01446193

Mason, J (1999) The impact of total quality management on construction worker safety. PhD thesis, University of South Florida, USA.

McCabe, S and Robertson, H (2000) Striving to be the best: A case study of construction benchmarking world class organizations. In: Akintoye, A (ed.) Proceedings of 16th Annual ARCOM Conference, 6-8 September 2000, Glasgow, UK.

Meir, I A; Schwartz, M; Davara, Y and Garb, Y (2019) A window of one's own: A public office post-occupancy evaluation. Building Research & Information, 47(4), pp. 437-452. ISSN 0961-3218

Meistad, T (2014) How energy efficient office buildings challenge and contribute to usability. Smart and Sustainable Built Environment, 3(2), pp. 110-131. ISSN 2046-6099

Menadue, Vanessa Rachel (2014) Green commercial office buildings: Environmental performance and user perceptions. PhD thesis, University of Adelaide, Australia.

Moon, S; Zekavat, P R and Bernold, L E (2015) Dynamic control of construction supply chain to improve labor performance. Journal of Construction Engineering and Management, 141(6): 05015002, ISSN 0733-9364

Moon, S; Zekavat, P R and Bernold, L E (2017) Dynamic quality control of process resource to improve concrete supply chain. Journal of Construction Engineering and Management, 143(5): 04016130, ISSN 0733-9364

Moon, Sungkon (2014) Dynamic control of supply chain quality to improve process performance in construction. PhD thesis, University of New South Wales, Australia.

Moradi, S; Kähkönen, K; Klakegg, O J and Aaltonen, K (2021) Profile of project managers' competencies for collaborative construction projects. In: Scott, L and Neilson, C J (eds.) Proceedings of 37th Annual ARCOM Conference, 6-7 September 2021, Online Event, UK.

Mousavi, E; Gajjar, D; Sharma, V and Patel, S (2023) Use of network analysis to study regional footprint for construction coating applicators. International Journal of Construction Management, 23(6), pp. 1021-1029. ISSN 1562-3599

Muslimin, R. and Brasier, N. (2026) An analysis of outdoor thermal comfort impact on pedestrian walking patterns at sub-hour timescales with agent-based modelling. Smart and Sustainable Built Environment, 15(3), pp. 1149-1176. ISSN 2046-6099

Nasereddin, M (2019) Conceptual tactical framework for optimizing whole-life cost of sustainable buildings in Jordan. PhD thesis, Loughborough University, UK.

Naveed, F and Khan, K I A (2022) Investigating the influence of information complexity on construction quality: A systems thinking approach. Engineering, Construction and Architectural Management, 29(3), pp. 1427-1448. ISSN 0969-9988

Nemati, M A and Rastaghi, Z (2024) Quality assessment of on-campus student housing facilities through a holistic post-occupancy evaluation (A case study of Iran). Architectural Engineering and Design Management, 20(4), pp. 719-740. ISSN 1745-2007

Newsham, G R; Birt, B J; Arsenault, C; Thompson, A J L; Veitch, J A; Mancini, S; Galasiu, A D; Gover, B N; MacDonald, I A and Burns, G J (2013) Do green buildings have better indoor environments? New evidence. Building Research & Information, 41(4), pp. 415-434. ISSN 0961-3218

Newton, S; Carnemolla, P and Darcy, S (2025) Building information modelling and related technologies applied to the post occupancy evaluation of accessible bathrooms for people with disability. Smart and Sustainable Built Environment, 14(1), pp. 237-253. ISSN 2046-6099

Newton, S; Shirazi, A and Christensen, P (2023) Defining and demonstrating a smart technology configuration to improve energy performance and occupant comfort in existing buildings: A conceptual framework. International Journal of Building Pathology and Adaptation, 41(1), pp. 182-200. ISSN 23984708

Nguyen, T D H N; Park, S; Jeong, J and Ahn, Y (2026) Post occupancy evaluation of the relocatable modular construction method for temporary educational facilities. Engineering, Construction and Architectural Management, 33(1), pp. 785-809. ISSN 0969-9988

Nicol, F and Roaf, S (2005) Post-occupancy evaluation and field studies of thermal comfort. Building Research & Information, 33(4), pp. 338-346. ISSN 0961-3218

Olowoake, M A O (2015) A theoretical framework to support facilities maintenance management of higher education institutions buildings in Nigeria. PhD thesis, University of Salford, UK.

Opoku, A and Fortune, C (2010) Promoting organizational learning and project sustainability in the construction industry. In: Egbu, C (ed.) Proceedings of 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK.

Ornstein, S W and Ono, R (2010) Post-occupancy evaluation and design quality in Brazil: Concepts, approaches and an example of application. Architectural Engineering and Design Management, 6(1), pp. 48-67. ISSN 1745-2007

Othman, A A E and Elsaay, H (2018) A learning-based framework adopting post occupancy evaluation for improving the performance of architectural design firms. Journal of Engineering, Design and Technology, 16(3), pp. 418-438. ISSN 1726-0531

Parkinson, A T; Reid, R; McKerrow, H and Wright, D (2018) Evaluating positivist theories of occupant satisfaction: A statistical analysis. Building Research & Information, 46(4), pp. 430-443. ISSN 0961-3218

Parkinson, T; Schiavon, S; Kim, J and Betti, G (2023) Common sources of occupant dissatisfaction with workspace environments in 600 office buildings. Buildings & Cities, 4(1), pp. 17-35. ISSN 2632-6655

Patel, H and Green, S D (2020) Beyond the performance gap: Reclaiming building appraisal through archival research. Building Research & Information, 48(5), pp. 469-484. ISSN 0961-3218

Patlakas, P (2022) Techniques for the utilisation and management of post occupancy evaluation data by non-experts. PhD thesis, Birmingham City University, UK.

Patlakas, P; Musso, M and Larkham, P (2022) A digital curation model for post-occupancy evaluation data. Architectural Engineering and Design Management, 18(2), pp. 128-148. ISSN 1745-2007

Preece, C and Stocking, S (1999) Safety communications management in construction contracting. In: Hughes, W (ed.) Proceedings of 15th Annual ARCOM Conference, 15-17 September 1999, Liverpool, UK.

Rad, Mahyar Habibi (2022) Impact of lean construction on contractor performance and organisational resilience in post-disaster infrastructure projects. PhD thesis, University of New South Wales, Australia.

Rajiv, P; Logesh, R; Vinodh, S and Rajanayagam, D (2014) Financial feasibility and value engineering principles integrated quality function deployment for a manufacturing organization: A case study. Journal of Engineering, Design and Technology, 12(1), pp. 71-88. ISSN 1726-0531

Razem, M; Khalid, R and Sunikka-Blank, M (2025) Unveiling women's ventilation practices and comfort in Jordan: Video diaries as method for post-occupancy evaluation. Building Research & Information, 53(1-2), pp. 56-76. ISSN 0961-3218

Roberts, C; Edwards, D J; Sing, M C P and Aigbavboa, C (2023) Post-occupancy evaluation: Process delineation and implementation trends in the UK higher education sector. Architectural Engineering and Design Management, 19(2), pp. 125-147. ISSN 1745-2007

Roberts, C J; Edwards, D J; Hosseini, M R; Mateo-Garcia, M and Owusu-Manu, D G (2019) Post-occupancy evaluation: A review of literature. Engineering, Construction and Architectural Management, 26(9), pp. 2084-2106. ISSN 0969-9988

Rodriguez, C M; Medina, J M and Pinzón, A (2019) Thermal comfort and satisfaction in the context of social housing: Case study in Bogotá, Colombia. Journal of Construction in Developing Countries, 24(1), pp. 101-124. ISSN 1823-6499

Rogage, K; Clear, A; Alwan, Z; Lawrence, T and Kelly, G (2020) Assessing building performance in residential buildings using BIM and sensor data. International Journal of Building Pathology and Adaptation, 38(1), pp. 176-191. ISSN 23984708

Rokooei, S (2016) Project management education research excellence within cyber-infrastructure environment. PhD thesis, University of Nebraska - Lincoln, USA.

Rooke, J A and Kagioglou, M (2007) Criteria for evaluating research: The unique adequacy requirement of methods. Construction Management and Economics, 25(9), pp. 979-987. ISSN 1466433X

Rounds, J L and Chi, N Y (1985) Total quality management for construction. Journal of Construction Engineering and Management, 111(2), pp. 117-128. ISSN 0733-9364

Sa'eed, A; Gambo, N; Inuwa, I I and Musonda, I (2020) Effects of financial management practices on technical performance of building contractors in Northeast Nigeria. Journal of Financial Management of Property and Construction, 25(2), pp. 201-223. ISSN 1366-4387

Salah Eldeen Ismaeel Elsayed Ahmed, Walaa (2014) Developing a systemic framework for applying LEED system: Managing energy and materials credits. PhD thesis, Politecnico di Milano, Italy.

Samuel, F and Watson, K (2023) Social value of the built environment. Buildings & Cities, 4(1), pp. 938-947. ISSN 2632-6655

Sanni-Anibire, M O and Adenle, Y A (2024) Residential satisfaction of vertical urban settlements in Hong Kong. Journal of Engineering, Design and Technology, 22(6), pp. 1705-1722. ISSN 1726-0531

Sanni-Anibire, M O and Hassanain, M A (2016) Quality assessment of student housing facilities through post-occupancy evaluation. Architectural Engineering and Design Management, 12(5), pp. 367-380. ISSN 1745-2007

Scala, N M; Liu, M; Alves, T C L; Schiavone, V and Hawkins, D (2023) The gold standard: Developing a maturity model to assess collaborative scheduling. Engineering, Construction and Architectural Management, 30(4), pp. 1636-1656. ISSN 0969-9988

Schoenefeldt, H (2019) The House of Commons: A precedent for post-occupancy evaluation. Building Research & Information, 47(6), pp. 635-665. ISSN 0961-3218

Schoenefeldt, H (2020) Delivery of occupant satisfaction in the house of commons, 1950–2019. Buildings & Cities, 1(1), pp. 141-163. ISSN 2632-6655

Seraphim, D l (2006) Implementing TQM principles in a construction company in the UAE. PhD thesis, University of South Wales, UK.

Seymour, D and Rooke, J (1995) The culture of the industry and the culture of research. Construction Management and Economics, 13(6), pp. 511-523. ISSN 01446193

Shammas-Toma, M; Seymour, D and Clark, L (1998) Obstacles to implementing total quality management in the UK construction industry. Construction Management and Economics, 16(2), pp. 177-192. ISSN 01446193

Sharmin, T and Khalid, R (2022) Post occupancy and participatory design evaluation of a marginalized low-income settlement in ahmedabad, India. Building Research & Information, 50(5), pp. 574-594. ISSN 0961-3218

Shepley, M M; Rybkowski, Z; Aliber, J and Lange, C (2012) Ambulatory infusion suite: Pre- and post-occupancy evaluation. Building Research & Information, 40(6), pp. 700-712. ISSN 0961-3218

Sherif, K F (2010) Total quality management and construction project management in Libya. PhD thesis, University of Plymouth, UK.

Shirani, F; O’sullivan, K; Henwood, K; Hale, R and Pidgeon, N (2022) Living in an active home: Household dynamics and unintended consequences. Buildings & Cities, 3(1), pp. 589-604. ISSN 2632-6655

Shrimant, P B (2013) Implementation of total quality management: An exploratory study of Indian construction industry. PhD thesis, Swami Ramanand Teerth Marathwada University, India.

Si, J (2017) Green retrofit of existing non-domestic buildings as a multi criteria decision making process. PhD thesis, University College London, UK.

Small, E P; Bakry, I and Ayyash, L (2021) Evaluating the effect of TQM on mep construction productivity and project delivery in Dubai. International Journal of Construction Management, 21(10), pp. 1061-1075. ISSN 1562-3599

Smallwood, J (1998) Client influence on contractor health and safety in South Africa. Building Research & Information, 26(3), pp. 181-189. ISSN 0961-3218

Soetanto, R; Proverbs, D G and Cooper, P (1999) A conceptual model of performance and satisfaction for main participants of construction project coalitions. In: Hughes, W (ed.) Proceedings of 15th Annual ARCOM Conference, 15-17 September 1999, Liverpool, UK.

Souza, M P D and Fabricio, M M (2024) BIM and virtual reality for pre-design evaluation of building performance. Architectural Engineering and Design Management, 20(5), pp. 1260-1279. ISSN 1745-2007

Staples, C and Spillane, J (2019) Exploring the potential improvement of quality control in the construction industry with the use of digital technology. In: Gorse, C and Neilson, C J (eds.) Proceedings of 35th Annual ARCOM Conference, 2-4 September 2019, Leeds Beckett University, Leeds, UK.

Stevens, M S (2012) Impact of key management practices on overhead to direct cost ratio for specialty construction contractors. PhD thesis, University of Florida, USA.

Stevenson, F (2019) Embedding building performance evaluation in UK architectural practice and beyond. Building Research & Information, 47(3), pp. 305-317. ISSN 0961-3218

Stewart, R A and Spencer, C A (2006) Six-sigma as a strategy for process improvement on construction projects: A case study. Construction Management and Economics, 24(4), pp. 339-348. ISSN 01446193

Sulaiman, N F (2002) The development of a dual phase approach to embracing a total quality culture in the Malaysian construction industry. PhD thesis, Glasgow Caledonian University, UK.

Tabatabaei Sameni, S (2019) Overheating investigation in UK social housing flats built to the Passivhaus standard. PhD thesis, Coventry University, UK.

Talaq, J (2004) Antecedents and consequences of motivation: an examination of motivation as mediator to human and organisational performance. PhD thesis, University of Wolverhampton, UK.

Tam, V W Y and Le, K N (2008) On using the Gaussian and hyperbolic distributions to improve quality in construction. Journal of Engineering, Design and Technology, 6(2), pp. 112-123. ISSN 1726-0531

Tang, S L; Aoieong, R T and Ahmed, S M (2004) The use of process cost model (PCM) for measuring quality costs of construction projects: Model testing. Construction Management and Economics, 22(3), pp. 263-275. ISSN 01446193

Tang, W; Duffield, C F and Young, D M (2006) Partnering mechanism in construction: An empirical study on the Chinese construction industry. Journal of Construction Engineering and Management, 132(3), pp. 217-229. ISSN 0733-9364

Tawfiq, O H (2007) Doing contracting differently. PhD thesis, University of Bristol, UK.

Teo, R A (2006) Continuous improvement to the construction industry: Enhancing quality through learning. PhD thesis, Heriot-Watt University, UK.

Thomas, L E (2010) Evaluating design strategies, performance and occupant satisfaction: A low carbon office refurbishment. Building Research & Information, 38(6), pp. 610-624. ISSN 0961-3218

Thomas, L E (2017) Combating overheating: Mixed-mode conditioning for workplace comfort. Building Research & Information, 45(1-2), pp. 176-194. ISSN 0961-3218

Thompson, N E (2005) Business excellence: lessons for the construction industry. PhD thesis, Loughborough University, UK.

Tierney, G and Tennant, S (2016) Post occupancy evaluation (POE): A BREEAM excellent case study. In: Chan, P W and Neilson, C J (eds.) Proceedings of 32nd Annual ARCOM Conference, 5-7 September 2016, Manchester, UK.

Toakley, A R and Marosszeky, M (2003) Towards total project quality - A review of research needs. Engineering, Construction and Architectural Management, 10(3), pp. 219-228. ISSN 0969-9988

Toke, L K and Kalpande, S D (2022) Strategic planning to investigate the decision index of organization for effective total quality management implementation: in context of Indian small and medium enterprises. Journal of Engineering, Design and Technology, 20(3), pp. 749-776. ISSN 1726-0531

Toledo, L; Wright, A and Cropper, P (2025) Case study investigation of overheating in low-energy homes: Insights from a post-occupancy evaluation in England. Building Research & Information, 53(1-2), pp. 139-164. ISSN 0961-3218

Torbica, Z M (1997) Total quality management and customer satisfaction in homebuilding. PhD thesis, University of Florida, USA.

Torbica, Z M and Stroh, R C (1999) Impact of total quality management on home-buyer satisfaction. Journal of Construction Engineering and Management, 125(3), pp. 198-203. ISSN 0733-9364

Tweed, C and Zapata-Lancaster, G (2018) Interdisciplinary perspectives on building thermal performance. Building Research & Information, 46(5), pp. 552-565. ISSN 0961-3218

Vale, B and Vale, R (2010) Domestic energy use, lifestyles and poe: Past lessons for current problems. Building Research & Information, 38(5), pp. 578-588. ISSN 0961-3218

Vermeer, D M M (2019) Collective learning in strategic public private partnership procurement systems for social infrastructure. PhD thesis, University of London, University College London, UK.

Vermeer, Daniel Marinus Maria (2019) Collective learning in strategic public private partnership (PPP) procurement systems for social infrastructure. PhD thesis, University College London, UK.

Villa, S B; Vasconcellos, P B; De Bortoli, K C R and De Araujo, L B (2022) Lack of adaptability in Brazilian social housing: Impacts on residents. Buildings & Cities, 3(1), pp. 376-397. ISSN 2632-6655

Vinodh, S; Somanaathan, M and Arvind, K R (2013) Development of value stream map for achieving leanness in a manufacturing organization. Journal of Engineering, Design and Technology, 11(2), pp. 129-141. ISSN 1726-0531

Wao, J O (2014) Value engineering methodology to improve building sustainability outcomes. PhD thesis, University of Florida, USA.

Watchman, M; Demers, C M H and Potvin, A (2022) Biophilia in school buildings: Towards a simplified assessment method based on spatial geometry. Architectural Engineering and Design Management, 18(4), pp. 434-452. ISSN 1745-2007

Watson, K J and Whitley, T (2017) Applying social return on investment to the built environment. Building Research & Information, 45(8), pp. 875-891. ISSN 0961-3218

Watson, P and Chileshe, N (1998) Total quality management (TQM) and the importance of the post-modernist paradigm. In: Hughes, W (ed.) Proceedings of 14th Annual ARCOM Conference, 9-11 September 1998, Reading, UK.

Watson, P and Davis, R (2002) The application of the European foundation for quality management excellence model. In: Greenwood, D (ed.) Proceedings of 18th Annual ARCOM Conference, 2-4 September 2002, Northumbria, UK.

Way, M and Bordass, B (2005) Making feedback and post-occupancy evaluation routine 2: Soft landings: involving design and building teams in improving performance. Building Research & Information, 33(4), pp. 353-360. ISSN 0961-3218

Webb, E (2014) Management of multi-cultural teams on international joint venture megaprojects in Asia. PhD thesis, Loughborough University, UK.

Wheeler, A and Malekzadeh, M (2015) Exploring the use of new school buildings through post-occupancy evaluation and participatory action research. Architectural Engineering and Design Management, 11(6), pp. 440-456. ISSN 1745-2007

Whiteman, D E (2002) The application of total quality management in construction field operations. PhD thesis, University of Florida, USA.

Williams, T (2013) The management of renewable energy technologies implementations within a contracting organisation's processes. EngD thesis, Loughborough University, UK.

Williamson, T; Soebarto, V and Radford, A (2010) Comfort and energy use in five Australian award-winning houses: Regulated, measured and perceived. Building Research & Information, 38(5), pp. 509-529. ISSN 0961-3218

Wongbumru, T and Dewancker, B (2016) Post-occupancy evaluation of user satisfaction: A case study of "old" and "new" public housing schemes in Bangkok. Architectural Engineering and Design Management, 12(2), pp. 107-124. ISSN 1745-2007

Wu, H; Sun, X and Wu, Y (2022) Methods for probability distributions estimation of indoor environmental parameters and long-term IEQ assessment. Building Research & Information, 50(7), pp. 771-791. ISSN 0961-3218

Yearley T, H K B W (2013) Reducing building electricity use by increasing occupant perceived control. In: Smith, S D and Ahiaga-Dagbui, D D (eds.) Proceedings of 29th Annual ARCOM Conference, 2-4 September 2013, Reading, UK.

Yong, K T and Pheng, L S (2008) Organizational culture and TQM implementation in construction firms in Singapore. Construction Management and Economics, 26(3), pp. 237-248. ISSN 1466433X

Yu, T W (2007) A value management framework for systematic identification and precise representation of client requirements in the briefing process. PhD thesis, Hong Kong Polytechnic University, Hong Kong.

Zhang, Z (2000) Quality management for Chinese construction. PhD thesis, University of Salford, UK.

Zhao, Y (2022) An ontology-based semantic building post-occupancy evaluation framework and its application. PhD thesis, Brunel University, UK.

Zhao, Y; Mantha, B R K; Knijnenburg, B P and Li, D (2025) Exploring the feasibility of mobile robots for post-occupancy evaluations. Building Research & Information, 53(1-2), pp. 165-182. ISSN 0961-3218

Zhong, Z and Gou, Z (2023) High-rise apartment quality evaluation and related demographic factors: Lesson from rentsafeto programme. Building Research & Information, 51(4), pp. 430-445. ISSN 0961-3218

Zimmerman, A and Martin, M (2001) Post-occupancy evaluation: Benefits and barriers. Building Research & Information, 29(2), pp. 168-174. ISSN 0961-3218

Zubairu, S N (1998) Maintenance of government office buildings in Nigeria: A post-occupancy evaluation approach. PhD thesis, University of Lagos, Nigeria.

Zulu, S and Brown, A (2004) Quality of the project management process: An integrated approach. In: Khosrowshahi, F (ed.) Proceedings of 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK.

de Silva, C (2012) Health and safety: Teaching law, educating for prevention. International Journal of Law in the Built Environment, 4(3), pp. 233-246. ISSN 17561469