Items with Index Term: user satisfaction

Abdul-Lateef, O A (2010) Quantitative analysis of criteria in university building maintenance in Malaysia. Construction Economics and Building, 10(3), pp. 51-61. ISSN 2204-9029

Abu Arqoub, M; Ghanbaripour, A N; Langston, C and Skulmoski, G (2023) Beyond design and delivery: Developing a model to measure end-user satisfaction (delight) in projects. Built Environment Project and Asset Management, 13(4), pp. 509-534. ISSN 2044-124X

Abu Arqoub, Muath (2022) Measuring end-user delight: Is success in project design and delivery enough? PhD thesis, Bond University, Australia.

Adedokun, O A; Egbelakin, T; Adedokun, D O and Adafin, J (2023) Success criteria-based impacts of risk factors on education building projects in Southwestern Nigeria. Journal of Engineering, Design and Technology, 21(6), pp. 1901-1924. ISSN 1726-0531

Adewunmi, Y; Famuyiwa, F and Harrison, E (2009) Post occupancy evaluation of facilities in Nigerian private universities: A case study. In: Dainty, A R J (ed.) Proceedings of 25th Annual ARCOM Conference, 7-9 September 2009, Nottingham, UK.

Akuete, E; Nduka, D O and Ogundipe, K E (2022) Maintenance feedback mechanisms and limiting factors of post-occupancy evaluation in student residents of higher education institutions in Nigeria. Journal of Construction in Developing Countries, 27(2), pp. 17-41. ISSN 1823-6499

Al Zarooni, S; Abdou, A and Lewis, J (2011) Improving the client briefing for UAE public healthcare projects: Space programming guidelines. Architectural Engineering and Design Management, 7(4), pp. 251-265. ISSN 1745-2007

Algassim, Hesham M (2024) Developing an architectural technology adoption model considering organizational factors: Case of Saudi Arabia. PhD thesis, University of New South Wales, Australia.

Arditi, D and Koseoglu, H (1983) Factors affecting success in network applications in a developing country. Construction Management and Economics, 1(1), pp. 3-16. ISSN 01446193

Bae, S; Martin, C S and Asojo, A O (2021) Indoor environmental quality factors that matter to workplace occupants: An 11-year-benchmark study. Building Research & Information, 49(4), pp. 445-459. ISSN 0961-3218

Balali, V; Zalavadia, A and Heydarian, A (2020) Real-time interaction and cost estimating within immersive virtual environments. Journal of Construction Engineering and Management, 146(2): 04019098, ISSN 0733-9364

Bayraktar, M E (2006) A decision model to determine the optimal time-cost trade off in highway work zone projects. PhD thesis, Purdue University, USA.

Borges, D B; Soares, C A P; Najjar, M; Costa, B B F D; Tam, V W Y and Haddad, A N (2025) Project success and critical success factors of construction projects from the perspective of a multicultural team: A case study in Guyana. International Journal of Construction Management, 25(10), pp. 1115-1129. ISSN 1562-3599

Boudlal, Youssef Ait (2014) Project management and its relation to long-term project success: An empirically based theoretical framework. PhD thesis, University of Louisville, USA.

Cardin, M-A (2011) Quantitative performance-based evaluation of a procedure for flexible design concept generation. PhD thesis, Massachusetts Institute of Technology, USA.

Castro, L; De Vecchi, R and Lamberts, R (2025) Design process for an occupant survey system to assess satisfaction with indoor environmental quality. Building Research & Information, 53(1-2), pp. 242-260. ISSN 0961-3218

Chang, T; Chi, S and Im, S B (2022) Understanding user experience and satisfaction with urban infrastructure through text mining of civil complaint data. Journal of Construction Engineering and Management, 148(8): 04022061, ISSN 0733-9364

Charousaei, M; Faizi, M and Khakzand, M (2025) The impact of the visual layout of university open space on students' behavior and satisfaction level: The case of Iran University of Science and Technology. Smart and Sustainable Built Environment, 14(4), pp. 992-1016. ISSN 2046-6099

Debrah, C; Chan, A P C; Darko, A; Akowuah, E; Amudjie, J; Asare, K A B and Ghansah, F A (2025) A bibliometrix-based scientometric-systematic analysis and visualization of the global outlook on post-occupancy evaluation of green building. Building Research & Information, 53(8), pp. 1058-1074. ISSN 0961-3218

Emmitt, S; Christoffersen, A K and Sander, D (2004) Design management: A value based approach. In: Khosrowshahi, F (ed.) Proceedings of 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK.

Faheem Haider, M.; Aslam, M.; Khan, R. W. A. and Malik, M. S. A. (2026) Exploring the factors to improve complaint management system in building management through a case study. International Journal of Construction Management, 26(9), pp. 1777-1798. ISSN 1562-3599

Futcher, K (2001) Managing portfolios of projects. PhD thesis, Loughborough University, UK.

Gajjar, D (2016) Use of customer satisfaction to minimize risks. PhD thesis, Arizona State University, USA.

Ghansah, F A (2025) Digital twins for smart building at the facility management stage: A systematic review of enablers, applications and challenges. Smart and Sustainable Built Environment, 14(4), pp. 1194-1229. ISSN 2046-6099

Gu, Y (2011) The impacts of real-time knowledge based personal lighting control on energy consumption, user satisfaction and task performance in offices. PhD thesis, Carnegie Mellon University, USA.

Hartog, L; Weijs-Perrée, M and Appel-Meulenbroek, R (2018) The influence of personality on user satisfaction: Multi-tenant offices. Building Research & Information, 46(4), pp. 402-416. ISSN 0961-3218

Hassanain, M A (2007) Post-occupancy indoor environmental quality evaluation of student housing facilities. Architectural Engineering and Design Management, 3(4), pp. 249-256. ISSN 1745-2007

Hassanain, M A; Sanni-Anibire, M O and Mahmoud, A S (2024) An assessment of users' satisfaction with a smart building on university campus through post-occupancy evaluation. Journal of Engineering, Design and Technology, 22(4), pp. 1119-1135. ISSN 1726-0531

Hiyasat, R; Sosa, M and Ahmad, L (2023) Use of work-space at home under COVID-19 conditions in the UAE. Engineering, Construction and Architectural Management, 30(8), pp. 3142-3159. ISSN 0969-9988

Hua, Y; Zhang, Y and Ma, P (2024) The mediating effect of BIM application on the link between organizational support and BIM user satisfaction. Architectural Engineering and Design Management, 20(3), pp. 636-655. ISSN 1745-2007

Ibiyemi, A; Adnan, Y M and Daud, M N (2014) An examination of the structure of sustainable facilities planning scale for user satisfaction in Nigerian universities. Construction Economics and Building, 14(3), pp. 58-73. ISSN 2204-9029

Ikediashi, D I (2024) Facilities management strategic roles and services quality performance in Nigeria’s banking sector. Journal of Engineering, Design and Technology, 22(5), pp. 1591-1615. ISSN 1726-0531

Ikediashi, D I; Ogunlana, S O and Odesola, I A (2015) Service quality and user satisfaction of outsourced facilities management services in Nigeria's public hospitals. Built Environment Project and Asset Management, 5(4), pp. 363-379. ISSN 2044-124X

Inançoğlu, S and Uzunoglu, S S (2022) Transformation of social housing kitchens over time: Nicosia göçmenköy social houses as a case study. International Journal of Building Pathology and Adaptation, 40(1), pp. 40-59. ISSN 23984708

Işıklar Bengi, S and Toprakli, A Y (2025) Assessing experiential performance in basketball halls: a comparative measure through post-occupancy evaluation. Architectural Engineering and Design Management, 21(4), pp. 621-641. ISSN 1745-2007

Jacobsson, M and Linderoth, H C J (2012) User perceptions of ICT impacts in Swedish construction companies: 'It's fine, just as it is'. Construction Management and Economics, 30(5), pp. 339-357. ISSN 1466433X

Jesumoroti, C; Olanrewaju, A and Khor, S C (2024) Defects in Malaysian hospital buildings. International Journal of Building Pathology and Adaptation, 42(5), pp. 835-856. ISSN 2398-4708

Khamkanya, T (2011) A holistic approach to workplace environments, management systems and new technologies in meeting corporate end-user requirements. PhD thesis, University of Ulster, UK.

Kumi, L; Jeong, J; Jeong, J and Mun, H (2025) Development of multimodal recommender system for advancing design for safety with expert validation. Journal of Construction Engineering and Management, 151(9): 04025114, ISSN 0733-9364

Lamberti, G; Boghetti, R; Fantozzi, F; Leccese, F and Salvadori, G (2025) Analysing the potential of open hotel review databases for IEQ assessment: A text mining approach. Building Research & Information, 53(1-2), pp. 261-279. ISSN 0961-3218

Lee, K T; Im, J B; Park, S J and Kim, J H (2025) Identifying improvements priorities in daycare centre space performance from teachers' perspectives: Application of importance–performance analysis and structural equation modelling. Engineering, Construction and Architectural Management, 32(1), pp. 639-672. ISSN 0969-9988

Leopold, E and Bishop, D (1983) Design philosophy and practice in speculative housebuilding: Part 1. Construction Management and Economics, 1(2), pp. 119-144. ISSN 01446193

Li, S and Liu, M (2023) Reasonable kitchen space for urban residences: Based on an investigation in Beijing. Building Research & Information, 51(8), pp. 881-896. ISSN 0961-3218

Lin, S C J (2014) A decision making framework for procurement method selection for building maintenance projects: The case of public universities in Malaysia. PhD thesis, University of Malaya, Malaysia.

Liu, H; Song, J and Wang, G (2020) Development of a tool for measuring building information modeling (BIM) user satisfaction: method selection, scale development and case study. Engineering, Construction and Architectural Management, 27(9), pp. 2409-2427. ISSN 0969-9988

Meistad, T (2014) How energy efficient office buildings challenge and contribute to usability. Smart and Sustainable Built Environment, 3(2), pp. 110-131. ISSN 2046-6099

Menadue, Vanessa Rachel (2014) Green commercial office buildings: Environmental performance and user perceptions. PhD thesis, University of Adelaide, Australia.

Moghaddam, S.; Dashti, M. S.; Alvanchi, A. and Khanzadi, M. (2026) An integrated BIM-based augmented reality framework for improving facility maintenance management. Engineering, Construction and Architectural Management, 33(3), pp. 2007-2047. ISSN 0969-9988

Molenaar, K R (1997) Public sector design-build: A model for project selection. PhD thesis, University of Colorado at Boulder, USA.

Molenaar, K R and Songer, A D (1998) Model for public sector design-build project selection. Journal of Construction Engineering and Management, 124(6), pp. 467-479. ISSN 0733-9364

Nana-Addy, E; Musonda, I and Okoro, C (2022) Assessing causative characteristics of abandoned completed urban market projects in Ghana. Journal of Construction in Developing Countries, 27(2), pp. 147-161. ISSN 1823-6499

Nguyen, T D H N; Park, S; Jeong, J and Ahn, Y (2026) Post occupancy evaluation of the relocatable modular construction method for temporary educational facilities. Engineering, Construction and Architectural Management, 33(1), pp. 785-809. ISSN 0969-9988

Oke, A E; Aigbavboa, C O and Raphiri, M M (2017) Students' satisfaction with hostel accommodations in higher education institutions. Journal of Engineering, Design and Technology, 15(5), pp. 652-666.

Ormeno Blanco, J. M. and Arranz, B. (2026) Exploring urban lighting design effect on citizens' emotions through the application of kansei methodology. Smart and Sustainable Built Environment, 15(3), pp. 991-1025. ISSN 2046-6099

Ormeno Blanco, J. M. and Arranz, B. (2026) Exploring urban lighting design effect on citizens´ emotions through the application of kansei methodology. Smart and Sustainable Built Environment, 15(3), pp. 991-1025. ISSN 2046-6099

Ospina Alvarado, A M (2011) Unified framework for construction project integration and its potential association with project performance. PhD thesis, Georgia Institute of Technology, USA.

Osuizugbo, I C and Adenuga, O A (2024) Decisive factors for decision-making to achieving sustainable procurement in construction projects. International Journal of Building Pathology and Adaptation, 42(6), pp. 1185-1202. ISSN 2398-4708

Pilgrim, M J (2003) The application of visualisation techniques to the process of building performance analysis. PhD thesis, Loughborough University, UK.

Pocock, J B (1996) The relationship between alternative project approaches, integration, and performance. PhD thesis, University of Illinois at Urbana-Champaign, USA.

Rowlinson, S (2007) The temporal nature of forces acting on innovative IT in major construction projects. Construction Management and Economics, 25(3), pp. 227-238. ISSN 1466433X

Roza, C (2006) Environmental assessment: The Eden project. PhD thesis, University College London, UK.

Sadafi, N and Sharifi, M (2019) A study of the concept of Iranian traditional architecture in bazaars and shopping centres. Journal of Construction in Developing Countries, 23(2), pp. 151-165. ISSN 1823-6499

Salamati, A A (2001) Urban housing design in Iran in response to socio-cultural and environmental conditions. PhD thesis, University of Strathclyde, UK.

Sanni-Anibire, M O and Adenle, Y A (2024) Residential satisfaction of vertical urban settlements in Hong Kong. Journal of Engineering, Design and Technology, 22(6), pp. 1705-1722. ISSN 1726-0531

Savolainen, J M; Saari, A; Männistö, A and Kähkonen, K (2018) Indicators of collaborative design management in construction projects. Journal of Engineering, Design and Technology, 16(4), pp. 674-691. ISSN 1726-0531

Schoenefeldt, H (2020) Delivery of occupant satisfaction in the house of commons, 1950–2019. Buildings & Cities, 1(1), pp. 141-163. ISSN 2632-6655

Sezer, A A (2013) Indicators of environmental and productivity performance for building refurbishment projects. In: Smith, S D and Ahiaga-Dagbui, D D (eds.) Proceedings of 29th Annual ARCOM Conference, 2-4 September 2013, Reading, UK.

Sharmin, T and Khalid, R (2022) Post occupancy and participatory design evaluation of a marginalized low-income settlement in ahmedabad, India. Building Research & Information, 50(5), pp. 574-594. ISSN 0961-3218

Silveira, B F and Costa, D B (2024) Method for automating the processes of generating and using 4D BIM models integrated with location-based planning and Last Planner® System. Construction Innovation, 24(4), pp. 1005-1025. ISSN 1471-4175

Souza, M P D and Fabricio, M M (2024) BIM and virtual reality for pre-design evaluation of building performance. Architectural Engineering and Design Management, 20(5), pp. 1260-1279. ISSN 1745-2007

Taleb, H M and Abumoeilak, L (2021) An assessment of different courtyard configurations in urban communities in the United Arab Emirates. Smart and Sustainable Built Environment, 10(1), pp. 67-89. ISSN 2046-6099

Tangkitsiri, W (2016) Modelling user satisfaction with transportation public-private partnership projects. PhD thesis, Heriot-Watt University, UK.

Tanyer, A M (2004) Implementation barriers of computer integrated construction: A usability perspective. PhD thesis, University of Salford, UK.

Tatari, M O (2009) Empirical analysis of construction enterprise information systems: Assessing the critical factors and benefits. PhD thesis, University of Maryland, College Park, USA.

Tengan, C; Aigbavboa, C O; Guribie, F and Annor-Asubonteng, J (2019) Analysis of the outcome features of effective monitoring and evaluation in construction project delivery. Journal of Engineering, Design and Technology, 17(6), pp. 1192-1201. ISSN 1726-0531

Tierney, G and Tennant, S (2016) Post occupancy evaluation (POE): A BREEAM excellent case study. In: Chan, P W and Neilson, C J (eds.) Proceedings of 32nd Annual ARCOM Conference, 5-7 September 2016, Manchester, UK.

Tuffaha, F M; Assaf, S; Yasar Zakaria, Z and Hadidi, L A (2021) A framework for the performance assessment of construction contractors in Saudi Arabia. Built Environment Project and Asset Management, 11(2), pp. 195-213. ISSN 2044-124X

Wandahl, S; Jacobsen, A; Lassen, A H; Poulsen, S B and Srensen, H (2011) User-driven innovation in a construction material supply network. Construction Innovation, 11(4), pp. 399-415. ISSN 1471-4175

White, A (2020) Operational performance and delivery structure of hospital facilities: empirical relationship analyses in Ontario, Canada. DBA thesis, University of Manchester, UK.

Whitman, C J; Prizeman, O; Walker, P and Gwilliam, J A (2020) Heritage retrofit and cultural empathy; a discussion of challenges regarding the energy performance of historic UK timber-framed dwellings. International Journal of Building Pathology and Adaptation, 38(2), pp. 386-404. ISSN 23984708

Windapo, A O and Moghayedi, A (2020) Adoption of smart technologies and circular economy performance of buildings. Built Environment Project and Asset Management, 10(4), pp. 585-601. ISSN 2044-124X

Wongbumru, T and Dewancker, B (2016) Post-occupancy evaluation of user satisfaction: A case study of "old" and "new" public housing schemes in Bangkok. Architectural Engineering and Design Management, 12(2), pp. 107-124. ISSN 1745-2007

Wu, S (2010) The impact of collaborative working on construction project performance. PhD thesis, Northumbria University, UK.

Yılmaz, M B and Rızvanoğlu, K (2022) Understanding users' behavioral intention to use voice assistants on smartphones through the integrated model of user satisfaction and technology acceptance: A survey approach. Journal of Engineering, Design and Technology, 20(6), pp. 1738-1764. ISSN 1726-0531

Zemke, D M V and Pullman, M (2008) Assessing the value of good design in hotels. Building Research & Information, 36(6), pp. 543-556. ISSN 0961-3218

Zhang, Y; Xiao, B and Li, X (2024) Integrating virtual reality and consensus models for streamlined built environment design collaboration. Journal of Construction Engineering and Management, 150(4): 04024010, ISSN 0733-9364

Zubair, M U; Zhang, X and Hassan, M U (2024) Aligning expectations and perceptions of elevator maintenance stakeholders: An application of expectation confirmation theory. Building Research & Information, 52(4), pp. 418-430. ISSN 0961-3218