Items with Index Term: consumer satisfaction

Forsythe, Perry (2003) The role of service quality as a determinant of customer satisfaction in residential construction. PhD thesis, University of New South Wales, Australia.

Gurmu, A.; Galluzzo, A. and Kite, J. (2021) Modelling customers' perception of the quality of services provided by builders: A case of Victoria, Australia. Construction Economics and Building, 21(1), pp. 100-124. ISSN 2204-9029

Leishman, C and Warren, F (2006) Private housing design customization through house type substitution. Construction Management and Economics, 24(2), pp. 149-158. ISSN 01446193